Last night, I visited the Hummingbird Bakery on Old Brompton Road (nearest tube is South Kensington). I went there with a friend back in February but had poor customer service and emailed the bakery to let them know I had been disappointed. Their customer services team were very good, made some changes, apologised and offered me and my friend complimentary cupcakes and coffee. We decided to give it a shot yesterday and I had a red velvet cupcake and my friend had a choc chip cheesecake cupcake (hard to say!). I thought the icing on my cupcake was delicious but the sponge was rather dry. I tried a bit of my friend’s and hers was nice and fresh and she really enjoyed it. It was a little sweet for me but then that’s what cupcakes are all about! The staff were OK but still slow to clear tables and bring drinks. On a Monday evening this could definitely have been a bit swifter. I’d like to return for take-out to keep trying their different cupcakes and cakes but I still think the ambiance of the cafe is missing that bit of sparkle.
Dec 7, 2010
Hummingbird Bakery cafe review – Old Brompton Road